Information Submitted Directly
Names, phone numbers, or addresses entered in a search form are sent to the third-party provider that supplies results. Our servers do not retain a copy of those search terms. If you send a message, we receive the information included in that message and use it to respond.
Automatic Technical Data
Hosting systems may log ordinary technical information such as IP address, browser type, pages requested, and time of access. We use aggregated information to operate and assess the reference. Cookies or comparable tools may support basic analytics or advertising measurement.
How Information Is Used
Information is used to operate the service, respond to messages, troubleshoot, measure aggregate traffic, and improve the material. We do not sell visitor lists or create individual visitor profiles.
External Services and Links
Links lead to municipal, state, court, archive, library, and third-party search services. Their privacy terms govern information submitted after leaving this service. The same principle applies to sponsored results provided by a third party.
Service Providers
Hosting and support providers can process technical logs for the operation of the service. Analytics and advertising providers may receive the automatic data described here. Information is disclosed only when valid legal process requires disclosure or a provider needs it to operate the service.
Data Security
The service uses an encrypted connection, and technical logs are retained only as long as operational purposes require. Because no user accounts or passwords are created here, there is no account profile for the service to expose.
Visitors Under 18
This reference is for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. Contact us if you believe a minor submitted information and we will address the request.
Choices About Personal Data
Depending on the applicable law, a visitor may request access to, correction of, or deletion of personal data held by the service. Because we keep little information, a request normally concerns a contact message or technical log. Use the Contact page. Public records maintained by Massachusetts, Essex County, or Methuen remain under the control of their custodians. Massachusetts Public Records Law, M.G.L. c.66, ยง10, governs access requests to public agencies, not a request to remove a public source record from this reference.
Changes to This Policy
Any revised policy will appear here. Continued use after posting means the revised policy applies from that point forward.